Renaissance Cleveland Hotel

Overall:

"Won't stay there again." — source Hotels.com

"Overall the service was excellent, although some staff had a little trouble operating outside of easy questions." — source Travelocity

"Great Hotel / Nice Staff / Comfortable Beds / Great location / All around great place to stay." — source Travelocity

"We will surely recommend and stay here our next time in Cleveland." — source Travelocity

Clean:

"Though older, the hotel was pretty, clean and in good condition." — source Orbitz

"Hotel is clean and beautiful." — source Priceline

"So for touch elegance to your next trip to CLEVELAND OHIO (yes they have cleaned up the river and lake) make your next stop at the Renaissance Hotel on Public Square in downtown Cleveland." — source Travelocity

"While very clean, the toilet was only half functional and the old industrial style." — source Travelocity

Service:

"This was absolutely beautiful, perfect location, friendly staff, uncrowded, great food." — source Orbitz

"Very helpful staff with nice rooms in good location Staff goes out of their way to help you." — source Priceline

"we had good service." — source Expedia

"This historic hotel was beautifully updated by Marriott and the service was incredible." — source Priceline

"Friendly staff, always willing to help out." — source Priceline

Location:

"We left the pool area and there was a man on our floor sitting in a chair dressed in a suit asking anyone who came off the elevator if they needed help finding their room." — source Hotels.com

"The hotel is right in middle of downtown with easy walking distance to all stadiums and many museums." — source Priceline

"The reason we picked your hotel was its location. It connected to the airport via the RTA and is within walking distance of the Great Lakes Science Center, the Rock and Roll Hall of Fame, Progressive Field, downtown sites and restaurants, St John's Catholic Church, and even the bus we took to the Cleveland Zoo." — source Travelocity

"location was get, went for walks and site seeing location shops and taverns." — source Expedia

"The only plus was the location was convenient to many restaurants and lounges." — source Hotels.com

Value:

"The room (king-deluxe) was extremely small for the price I paid." — source Expedia

Room:

"When I got there, they did not have the room type that I had reserved and only had a queen for myself and my teenage son. Finally, they gave me a room with a queen and a rollaway." — source Orbitz

"When we checked in, even though we booked a room for 4 people. They only had 1 room with 1 bed." — source Hotels.com

"The room was very nice, as was the lobby." — source Priceline

"Rooms were very nice, bed quite good, and staff pleasant." — source Travelocity

"The room (king-deluxe) was extremely small for what I paid. My friends stayed at the an "express" hotel a few blocks down and those rooms were like basketball courts in comparison." — source Expedia